FAQs
More FAQs- What steps are taken to safeguard our building security?
- Are all your employees background checked?
- When will I be able to walk on the carpet after it has been cleaned?
ServiceMaster Clean understands the critical importance of office security and prides itself on complying with our customers’ requirements. ServiceMaster Clean enforces a strict policy regarding all keys and security passes issued. Our employees wear a Company Uniform and have ID Badges so they are clearly identifiable at all times while on the job.
We recognize that security and trust are a paramount concern, so at ServiceMaster of Hamilton/Wentworth & Brantford we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
This depends on whether a low-moisture encapsulation or a deep clean of your carpet has been applied. However, a general rule of thumb is to allow a drying time of six to eight hours before you can walk on your carpet.